Serving Injured Clients
Since 2000

Allstate Insurance Accident Claims in Texas

Allstate insurance accident claims in Texas might seem simple at first, but things often change once the claim gets underway. You may get follow-up requests or unclear updates. Some people also receive an offer that does not come close to what the crash has actually cost them. 

Your auto accident lawyer with The Doan Law Firm can walk through the situation with you and help make sure your claim stays on track.

How Allstate’s Claim Strategies Can Affect Your Outcome

Allstate’s internal approach to claims handling can influence everything from how quickly you hear back to what kind of settlement gets offered. If you feel like your claim is dragging out or changing direction, it may not be by accident. Here are some of the tactics we frequently see with Allstate:

  • Asking for a recorded statement before you have had a chance to recover
  • Requesting full access to your medical history before accepting fault
  • Offering settlements that do not even cover the cost of your treatment
  • Using software to generate payouts that ignore your actual situation
  • Stalling while they “review the policy” without giving clear updates
  • Switching adjusters during the claim, causing delays and confusion

These strategies can lead to delays and unnecessary stress. Under Texas Insurance Code § 541.060, you have rights when an insurer uses unfair settlement practices, and our team knows how to help you enforce them.

How Allstate Evaluates Auto Accident Claims in Texas

Every insurer handles accident claims a little differently, and Allstate has its own way of working behind the scenes. Their process tends to rely more on internal formulas than direct conversations, which often makes negotiations feel impersonal or unclear. 

How Allstate Adjusters Approach Fault and Coverage

Allstate adjusters often start with software tools like Colossus to help calculate claim values based on internal data, not just your records. From there, they rely on their own judgment and training to decide what parts of your claim are covered and what they can try to minimize. 

Many Texas drivers also see their offers reduced because Allstate argues they were partially at fault, even when that was never part of the police report.

Why Some Texas Drivers Struggle With Allstate Claims

Some people wait days for a call back, only to be told their claim has been reassigned again. Your Houston catastrophic injury lawyer may need to step in when that back-and-forth starts interfering with your recovery. If updates are slow or confusing, it may be time to follow up with clear records and ask what is causing the holdup.

Why Choose The Doan Law Firm for Allstate Accident Claims

Allstate is known for dragging out claims and offering less than what your injuries are really worth. We have spent years going up against their tactics and helping Texans get the care and compensation they need to move forward. The team at our Houston personal injury law firm will look at what Allstate has offered and help you decide what to do next. Here is what working with us feels like:

  • We have handled Allstate claims across Texas and know how their process tends to unfold
  • We understand how their adjusters think and what they often overlook
  • We have challenged plenty of lowball offers and denials that left out key details
  • We keep our focus on your long-term well-being, not just closing the claim and moving on

Call Your Houston Car Accident Attorney for Help With an Allstate Claim

Allstate claims can feel exhausting when the updates stop coming or the numbers do not make sense. Your car accident lawyer in Houston from The Doan Law Firm will take the time to hear what has been happening on your end and explain what they may be doing behind the scenes. 


You can talk to someone who knows how these negotiations work when you contact us and we are ready to help you push your claim forward, one step at a time. We are also familiar with the processes of other insurance providers in Texas, such as Geico, Liberty Mutual, Progressive, and State Farm.

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